News & Industry Updates

Stay up-to-date on the latest smoke alarm related news. Read industry articles and media releases about changes to legislative requirements and handy tips on how to ensure your investment remains complaint.

News & Industry Updates

Stay up-to-date on the latest smoke alarm related news. Read industry articles and media releases about changes to legislative requirements and handy tips on how to ensure your investment remains complaint.

Smoke Alarm Solutions Compliance Certificates Saved A Lot of Stress After a Unit Fire

Published August 2021

Connie Mckee is a contract trainer with the REIQ and a Real Estate Practitioner. Connie has extensive experience with rental properties, having owned multiple rent rolls in the past. A major component of managing rental properties is risk management. Connie shares her experience regarding a fire occurring at one of her rental properties and how ensuring up-to-date smoke alarm compliance made the insurance process a lot easier.

When I commence management of a rental property, a requirement is that all procedures and systems are streamlined. I have criteria as to the style of property as well as the need to use a third-party contractor for all smoke alarm compliance.

I was very grateful that I chose to adopt this business procedure as there was an occasion when a block of flats that I managed, had been engulfed by fire. 

It was fortunate that all tenants were safe and I was relieved that Smoke Alarm Solutions had been contracted for the regular compliance checks of the property. After the incident, investigators from the insurance company came to my office to retrieve all the relevant compliance paperwork as part of their investigation. The first question was concerning smoke alarm compliance and I was easily able to produce the certificates. It is pleasing to know that the owners insurance claim was paid out. From a risk management point of view, that was critical for my business as well because if the smoke alarm compliance was not in place the outcome may have been very different.

So from a business point of view, when recommending a third-party provider for smoke alarm compliance on behalf of your owner, my advice is that they need to be reputable, established, and ensure they look after the owner's interests. This is vital - if the job is not done correctly, the outcome could be dire. 

Smoke Alarm Solutions is my first choice for all my smoke alarm compliance needs for all of my rental properties. 

Smoke Alarm Solutions is Australia's leading provider of smoke alarm services to the real estate industry.

Smoke Alarm Solutions is Australia's leading provider of smoke alarm services to the real estate industry.
  • A very responsive team and good follow up with our tenants in arranging inspections. We purchased rent rolls from other agencies and the transition of the smoke alarm services from the previous agencies to us is easy and seamless! We are confident with the teams’ services and would not hesitate to recommend to anyone!

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  • As a Principal of a Real Estate agency, we are always diligent to ensure that the agency and our properties meet all current legislation and compliance. After using several different companies for Smoke Alarm compliance over the years, none compare to the professionalism of Smoke Alarm Solutions.

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  • As a Property Manager, I've found Lisa (Business Development Manager) to be an asset to the company, and of great assistance to us. She has regularly kept in contact, and never too busy to find the answers to our questions. The service team have attended when requested and the compliance reports sent through promptly. We look forward to our continued collaboration.

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  • All Smoke Alarm Solutions staff are well versed in the current and new upcoming legislation and are always helpful and professional from the administration team to the technicians attending on site. Respectful of our tenants and the property, the technicians are fantastic. The invoices and quotes are easy for our Landlords to read and understand.
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  • We returned to Smoke Alarm Solutions after using a smaller company, we were tired of our calls not being returned and waiting for invoices. When we transferred back nothing was a hassle and Brendan went out of his way to make our job as Property Managers easier. Our tenants and Landlords have peace of mind with the 24/7 emergency service and now receive invoices within 24 hours of the job being carried out.

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  • Ironfish have been working with Smoke Alarm Solutions for a number of years now, and we found them to be professional and on top of the legislations. Bonnie Hutchison, in particular has been wonderful to deal with. A true star for their company!

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  • Smoke Alarm Solutions even offered a free information training session to help to further educate our property management staff. The new online portal is an absolute dream for us busy professionals and is just another reason why we cannot recommend Smoke Alarm Solutions enough.

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  • Thank you for all the assistance you provide our team. You and your team are always, experienced, prompt and helpful with everything we ask.
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  • There are a lot of other companies out there that will dazzle you with their selling skills, promise you the world and may even offer cheaper rates but after taking over a rent roll of hundreds to find that owners were being charged by another company but not one property was actually visited or met the required criteria, we just wouldn’t risk giving our business to anyone but Smoke Alarm Solutions. Professional, ethical and by far the best smoke alarm specialist around!
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