PRIVACY POLICY

Smoke Alarm Solutions recognizes the importance of protecting your privacy and data. No credit card details provided during payment are kept by us. Information you provide through this website is used only by Smoke Alarm Solutions and not sold or given to third parties.

REFUND POLICY

Refunds will only be issued in the event of overpayment due to a typing error by you when entering the amount or if you wish to cancel the application to Smoke Alarm Solutions before our first attendance to the property. If overpayment occurs a refund of the difference in totals will be issued. Please take care when entering data to ensure that the correct information is provided.

SECURITY STATEMENT

This web page is secure as indicated by a padlock symbol in your browser and a https:// web address. Smoke Alarm Solutions uses 128-bit SSL [Secure Sockets Layer] for transmitting private information via the Internet. SSL uses a private key to encrypt data that is transferred over the connection. This protocol is a standard used by many web sites when you submit confidential information, such as credit card numbers and other personal data. SSL creates a secure connection between your browser and our real-time payment gateway provided in Australia by ANZ E-GATE.

SECURITY FAQs

Q1: Who is the internet service provider on which the transaction will be captured? Westnet

Q2: Does your site support Secured Socket Layer [SSL] based transactions from a browser, to the level of 128 bit or greater? YES

Q3: Do you immediately delete credit card details from the Internet Server? YES

Q4: Do you encrypt credit card details for storage? YES

Q5: Do you truncate credit card details for storage? YES

Q6: Do you operate a firewall that is regularly updated? YES

Q7: Do you have policies and procedures to keep credit card numbers secure and confidential? YES

Q8: Do you have intruder detection software and procedures to deal with a breach? YES

CONTACT US

Email Us Here
Phone 1300 852 301
PO Box 1591 Toombul QLD 4012